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Knowledge base
Frequently Asked Questions
General
11
What is TONIT all about?
General Troubleshooting Steps
How do I sign up?
I forgot my password. What can I do?
How do I get the app?
See all 11 articles
Find Riders
3
How do I find riders in my area?
The Search screen
New Riders Near Me
Feed
11
How do I post on the feed?
How does the media gallery work
How do @mentions work?
What does Local mean on the Feed?
How to add a location to your post
See all 11 articles
Ride tracking
6
Straight line while tracking
How to track a ride
Where are my rides saved
How to improve location accuracy (Android)
How to add pictures to your ride
See all 6 articles
Meetups & Rides
8
How to create a meetup on the map
How to edit a meetup
How to invite other riders to a meetup
How to cancel an event
How to RSVP to a meetup
See all 8 articles
Community
4
How to get your own TONIT decals
Community Guidelines
Community Champion Program
What do the badges on TONIT stand for
Reporting
4
How to report a profile
How to report a post
How to report a comment
How to report an account for impersonation
Blocking
2
How to block a user on TONIT
How to unblock a user on TONIT
Sharing
11
What is the Sharing Function?
What can I share?
What can’t I share from TONIT?
Can I share my Rides/Profile/Bikes?
Where can I share my content from TONIT?
See all 11 articles
Settings
2
How to enable Dark Mode on TONIT
What is Dark Mode?
Clubs
13
How to start a club
How to change notifications for Clubs
How can I edit my club?
How do I join a club?
Who can see my club?
See all 13 articles
Notifications
4
Where do I find my notifications?
How do I view the original post?
How to turn off notifications for clubs
Mute notifications for a post
Profile
9
How do I change my profile picture?
How do I add a bike to my profile?
Where do I find my tracked rides?
How can I add or change my location?
Who am I following and who's following me?
See all 9 articles
Photos And Videos
7
Video specifications
How do I post a video?
Can I edit my video on TONIT?
I can't upload my video - what can I do?
Videos in violation of the Community Guidelines
See all 7 articles
Troubleshooting
2
Can't log into my TONIT account
This feature is not supported on your device
Chat
2
How do I start a chat?
How do I delete a chat?
Other
4
I still haven’t found an answer to my question. Help!
How do I delete my TONIT account?
Where can I get TONIT swag?
How to update your password
TONIT Full Throttle
General questions
5
What comes with the subscription?
How to subscribe to TONIT Full Throttle
Free 7-day Trial for Full Throttle
How much is Full Throttle
Why can't I get a free trial?
Subscription
9
How to subscribe to TONIT Full Throttle
How to upgrade or downgrade your subscription
How to add a payment method to subscribe to TONIT FULL Throttle
How to manage your current subscription
What happens to my TONIT account when my subscription expires
See all 9 articles
Currently Known Issues
Known Issues
0
Resolved Isses
10
In-app notifications
Uploading videos successfully
Push notifications not coming through
Temporary server outage on TONIT
Oops - Something went wrong while picking an image. Please try again or try another image.
See all 10 articles
TONIT Apparel
TONIT Shop
1
TONIT Shop Terms and Conditions