Frequently Asked Questions

General 11

• What is TONIT all about?
• General Troubleshooting Steps
• How do I sign up?
• I forgot my password. What can I do?
• How do I get the app?

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Find Riders 3

• How do I find riders in my area?
• The Search screen
• New Riders Near Me

Feed 11

• How do I post on the feed?
• How does the media gallery work
• How do @mentions work?
• What does Local mean on the Feed?
• How to add a location to your post

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Ride tracking 6

• Straight line while tracking
• How to track a ride
• Where are my rides saved
• How to improve location accuracy (Android)
• How to add pictures to your ride

Meetups & Rides 8

• How to create a meetup on the map
• How to edit a meetup
• How to invite other riders to a meetup
• How to cancel an event
• How to RSVP to a meetup

See all 8 articles

Community 4

• How to get your own TONIT decals
• Community Guidelines
• Community Champion Program
• What do the badges on TONIT stand for

Reporting 4

• How to report a profile
• How to report a post
• How to report a comment
• How to report an account for impersonation

Blocking 2

• How to block a user on TONIT
• How to unblock a user on TONIT

Sharing 11

• What is the Sharing Function?
• What can I share?
• What can’t I share from TONIT?
• Can I share my Rides/Profile/Bikes?
• Where can I share my content from TONIT?

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Settings 2

• How to enable Dark Mode on TONIT
• What is Dark Mode?

Clubs 13

• How to start a club
• How to change notifications for Clubs
• How can I edit my club?
• How do I join a club?
• Who can see my club?

See all 13 articles

Notifications 4

• Where do I find my notifications?
• How do I view the original post?
• How to turn off notifications for clubs
• Mute notifications for a post

Profile 9

• How do I change my profile picture?
• How do I add a bike to my profile?
• Where do I find my tracked rides?
• How can I add or change my location?
• Who am I following and who's following me?

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Photos And Videos 7

• Video specifications
• How do I post a video?
• Can I edit my video on TONIT?
• I can't upload my video - what can I do?
• Videos in violation of the Community Guidelines

Troubleshooting 2

• Can't log into my TONIT account
• This feature is not supported on your device

Chat 2

• How do I start a chat?
• How do I delete a chat?

Other 4

• I still haven’t found an answer to my question. Help!
• How do I delete my TONIT account?
• Where can I get TONIT swag?
• How to update your password