HOW TO TROUBLESHOOT GLITCHES
We are no strangers to technology, and that means we sometimes experience glitches within the products and apps we use. If you are using TONIT and suspect it isn’t working properly or you are experiencing a glitch, give these troubleshooting steps a try. Most of the time, it’s a quick fix! Keep in mind, you will want to check and see if the issue persists after each step.
*Please note: Our screenshots are using an Apple device.
If the glitch is persistent after working through the troubleshooting steps, please submit a ticket via the in-app feedback function or email us at firstname.lastname@example.org and we will be happy to help you further.